Returns & Exchanges

Return and Refund Policy to buyers.

Return and Refund policy :

  • Returns shall be accepted for a refund minus original shipping costs within 5 days of receiving your item. Buyer will cover the return shipping costs
  • Item must be unworn if an article of clothing or unopened if an item is a lotion of fragrance to receive a full refund
  • Return will be accepted if wrong item was sent or the item being sent was damaged
  • To Start a return please use our website chat option or contact us at our email or telephone options which are listed below
  • We shall process a return as soon as the item is received and has been fully inspected.
  • Email: sulysboutiqueny@gmail.com
  • Phone: 718-506-2161              
  • WhatsApp: 718-506-2161